This new text is intended for courses in operations management and management science, with business statistics as a prerequisite. The authors offer practical approaches to managerial decision-making using spreadsheets and step-by-step instructions to present realistic operations management problems that reflect overall organizational issues and integrate other functional areas such as marketing and finance. Perfect as a supplement to any operations management or management science text, students need only posses a familiarity with Microsoft Excel in order to learn both basic and advanced techniques.